Thursday, March 26, 2009

Online Shopping

Again, it is time to share something. Today, I will share my online shopping experiences. I started purchasing online when I was in college. I used the Web site www.rediff.com. I ordered a piece of shirt, which was attractive in the display picture. When it reached, the color was dull, the material so cheap and size smaller than I asked for. My 400-500 rupees were wasted. When I complained, they wanted me to spend money on returning the defective item and then they will replace. I doubted and didn’t return. Few months after that, I purchased a walkman with inbuilt speakers, which was priced very cheap on www.rediff.com. The walkman I received was cheap in everything. The erring sound would blow my ears with the extra noise, which I did not pay for. I stopped purchasing online.

Two years back, I came across Web sites, www.futurebazaar.com and www.indiaplaza.in. I started with small purchases and this time the world was totally different. These sites sell their items at a very competitive price and provide you with a lot of options to choose from. They sell products of all the good brands available in the market. In addition to this, they provide excellent customer service. Futurebazaar replaces your item, if found defective, and they arrange for the pickup of defective item and delivery of fresh item without any extra charges. They pack the items nicely for safety in transportation and send the items via one of the best courier service providers. I must have purchased items worth thousands, which include pressure cooker, printer, mixer-grinder, camera, etc. I never had any complains till now. They are prompt to reply and you can always connect to them on the customer service numbers.

Meanwhile, I again tried www.rediff.com for shopping and to my surprise they are still the same. To begin with, they do not have any customer service number or email id to contact. They will provide you the sellers email id and numbers which will never work. So once you have paid money to them, there is no way in this world you can catch them. Moreover, you can give feedback for the seller, and if your feedback is good it is published else it is not. I guess this was my last shopping experience with rediff.com. I have also tried www.indiatimes.com twice and their service is good.

My suggestion would be to check the sites www.futurebazaar.com and www.indiaplaza.in, compare the prices including the courier charges and then place the order if you find it better than you can get it in your local shops. There are also some good modes of payments such as http://www.paymate.co.in or http://www.giftmate.co.in, which rolls out attractive offers at times.

Happy online shopping.

2 comments:

  1. Recently heard about indiatimes.com from a friend, have checked also ...but never dared to buy anything online..anywyz very informative..blog..this time...nice.

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  2. Hi,

    Nice post. The most important is when people go for an online shopping make sure that they have logged in to the most appropriate site that is genuine. Please make sure before you move a head with the secure payment details. Always need to re-verify with it. Online shopping is the easiest and the smartest way of shopping until you have enough knowledge of the secure online shopping sites.

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